Refund Policy
Publishing Packages:
No Refund After ISBN or LLCN Assignment: Once an ISBN (International Standard Book Number) or LLCN (Library of Congress Control Number) is assigned, no refunds will be issued.
Refunds for Purchases Made After 15 Days: If you request a refund after 15 days from the date of purchase, you will receive a 50% refund.
Full Refund for Purchases Made Within 10 Days: If you request a refund within 10 days from the date of purchase, you will receive a full refund.
Marketing Packages:
No Refund Once Marketing Begins: Once our team has started the marketing services, no refund will be issued.
Refunds for Purchases Made After 15 Days: If you request a refund after 15 days from the date of purchase, you will receive a 50% refund.
Full Refund for Purchases Made Within 10 Days: If you request a refund within 10 days from the date of purchase, you will receive a full refund.
Refund Policy is explained as follows:
Publishing Packages:
Before ISBN or LLCN Assignment:
0-10 calendar days after purchase: Full refund of the total purchase price, including any applicable taxes.
11-15 calendar days after purchase: 50% refund of the total purchase price, including any applicable taxes.
More than 15 calendar days after purchase (after ISBN or LLCN assignment): No refund.
After ISBN or LLCN Assignment:
No refund will be issued once an ISBN or LLCN is assigned.
Marketing Packages:
Before Marketing Begins:
0-10 calendar days after purchase: Full refund of the total purchase price, including any applicable taxes.
11-15 calendar days after purchase: 50% refund of the total purchase price, including any applicable taxes.
More than 15 calendar days after purchase (after marketing services begin): No refund.
After Marketing Services Begin:
No refund will be issued once marketing services have started.