Privacy Policy
Last Updated: January 6, 2025
Brightword Books, LLC (“we,” “us,” or “our”) is a publishing and marketing company committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard the personal information that we collect from users (“you,” “your”) who visit our website www.brightwordbooks.com, use our publishing or marketing services, or engage with us in other ways. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name
Email Address
Phone Number
Billing Information (such as credit card details, check details, or PayPal information)
Mailing Address
Other information you provide (e.g., through contact forms, surveys, or registration for services)
Non-Personal Information:
IP Address
Browser Type
Device Information
Usage Data (such as pages visited, time spent on the site, etc.)
2. How We Collect Information
We collect information in the following ways:
Directly from You: When you register on our site, make a purchase, contact us, or use our publishing or marketing services.
Automatically: We do not use cookies or tracking technologies. However, we may still collect non-personal data like your IP address or browser type automatically when you visit our website.
From Third Parties: We may collect information from third-party partners or services, such as payment processors (including PayPal), or social media platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: We use your personal data to process orders, deliver publishing or marketing services, and improve your experience with our services.
To Communicate with You: We may send you updates, promotional offers, newsletters, or other marketing communications (if you’ve opted in).
To Improve Our Website and Services: We analyze usage data to understand how users interact with our website and services, enabling us to make improvements.
For Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements.
4. How We Protect Your Information
We take reasonable steps to protect your personal data:
Encryption: We use secure transmission protocols like SSL encryption to protect sensitive data during transmission.
Secure Servers: We store your information on secure servers and use firewalls to protect it from unauthorized access.
Access Control: Only authorized personnel have access to your personal information.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee complete security.
5. Sharing Your Information
We may share your personal information in the following situations:
With Service Providers: We may share your data with third-party vendors who assist in processing payments (via PayPal, wire transfer, or check), providing customer support, or conducting marketing on our behalf.
For Legal Reasons: We may disclose your data if required by law or in response to legal requests, such as subpoenas or court orders.
In Business Transfers: If our business undergoes a merger, acquisition, or sale, your data may be transferred as part of that process.
We do not sell your personal data to third parties.
6. Your Rights and Choices
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correct: Update or correct any inaccurate or incomplete personal information.
Delete: Request the deletion of your personal data, subject to certain exceptions (e.g., to comply with legal obligations).
Opt-Out: You can unsubscribe from our marketing communications by following the unsubscribe link in emails or by contacting us directly.
To exercise these rights, please contact us at connect@brightwordbooks.com.
7. California Online Privacy Protection Act (CalOPPA)
In accordance with the California Online Privacy Protection Act (CalOPPA), we provide the following disclosures:
California Resident Rights: California residents have the right to request information about how we share personal data with third parties for marketing purposes. To make such a request, please contact us at connect@brightwordbooks.com with the subject line “California Privacy Request.”
Changes to Your Information: If you’re a California resident, you may request to review, update, or delete any personal information you have provided to us. You may exercise these rights by contacting us directly at connect@brightwordbooks.com..
Do Not Track (DNT) Signals: We do not use cookies or similar tracking technologies, and we do not respond to “Do Not Track” signals from web browsers.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Brightword Books, LLC
Email: connect@brightwordbooks.com
Phone: [your contact phone number]
Address: [your company address]